Subscription FAQs
If you're having any other problems or questions with your subscription, please visit our Subscribe page and we can help you there. If you would like to send e-mail to us regarding a subscription question, e-mail us at service@StudioClassroom.com
About Subscribing
How can I order a magazine subscription?
To order magazines, MP3 discs, audio CDs, CD-ROMs or any of our other products, check our Subscribe page. You can order your own copy online today -- it's easy!
How can I renew my subscription?
I live in Taiwan but I would like to order a subscription for someone living outside Taiwan. What should I do?
The subscription prices are the same, but there is an additional postage charge depending on where you would like the subscription sent. Please call our customer service line at (02) 2533-9123 to learn more.
I live in Mainland China. How can I subscribe to your magazine?
It's easy! All you need to do is go to your local post office and send off a subscription request. Detailed instructions can be found on our Mainland China website.
I don't live in Taiwan or Mainland China. How can I subscribe to your magazine?
How long do I need to order a subscription for?
Subscriptions last for at least one year.
I already subscribe to one of your magazines, but I would like to switch my order. Can I keep my subscription but receive a different magazine?
Yes, you can switch your order, but one time only.
About our Products
I'd like to order a subscription, but I'm not sure which magazine I should get. What should I do?
Will studying your magazines help me prepare for the Taiwan General English Proficiency Test (GEPT)?
Yes! Our editors consider these test requirements and levels when creating each magazine. Studying Let's Talk in English will help you prepare for the basic text. Studying Studio Classroom will help you prepare for the medium / medium high test. Studying Advanced will help you prepare for the medium high test.
What is the difference between the contents of your audio CDs, MP3 discs and CD-ROM discs?
For all three magazines, our audio CDs contain the daily article readings only. The MP3 discs contain the daily article readings and the complete programs. The CD-ROM discs contain the lesson or article text, the article readings, and also some special interactive learning features!
About Mailing and Receiving
If I order a subscription in Taiwan, when will I receive the magazine each month?
We send our readers their subscriptions before the 25th of each month. Readers should receive their magazines before the 29th of that same month. If you order a subscription after the 25th of a given month, your first magazine will arrive before the 29th of the next month. For example, if you subscribe after October 25th, you will receive your December issue before November 29th.
I have a Taiwan subscription but one of my magazines hasn't arrived yet. What should I do?
If your magazine has not arrived by the 29th of the month, please contact us immediately and we will check the problem. Call us at (02) 2533-9123, fax us at (02) 2533-0606, or e-mail us at service@StudioClassroom.com . Please be sure to contact us before the 10th of the following month. We regret we cannot process lost magazine requests after the 10th of the month. If the 29th of the month is a holiday then the notification deadline will be one day earlier (the 28th).
I have a subscription outside Taiwan but one of my magazines hasn't arrived yet. What should I do?
How much will the postage cost if I want to receive my magazine subscription by Taiwan registered mail?
Item |
1 magazine
1 magazine + 1 MP3 or Monthly CD-ROM or CD |
2 magazines |
2 magazines + MP3s or Monthly CD-ROMs or CDs (maximum 4 discs) |
Monthly |
29 TWD |
34 TWD |
38 TWD |
Yearly |
348 TWD |
408 TWD |
456 TWD |
I've moved. How do I arrange to have my subscription sent to my new address?
There are four methods you can use to change your subscribing address.
- E-mail us at service@StudioClassroom.com . Be sure to send your uld address and new address together, along with your subscription number.
- Call our customer service line: (02) 2533-9123. You can give your new address to one of our operators.
- Send us a letter. Cut the address label from your magazine and post it back to this address:
Studio Classroom Customer Service Department
#10, Lane 62, Da Zhi Street, Taipei 104, Taiwan
Be sure to include your new address too.
- You can fax us at (02) 2533-0606. Be sure to send your old address and new address together.
Note:
- If you make a address change request after the 3rd of the month, your magazine will be sent to your new address beginning in the following month.
- If you wish to change your address during summer or winter vacation, please notify us early to ensure the change will be made on time.
- In order to protect your rights, we do not allow you to change the subscriber name. However, you can specify a "recipient" other than yourself in your personal contact information.
- If you live outside Taiwan and wish to change your subscription address, please contact the the Studio Classroom Branch Office nearest you.
雜誌訂閱問題集
如果您有任何關於訂閱方面的問題,歡迎您點選本網站 Subscribe區
或e-mail您的問題至,我們將竭力為您解答。
關於訂閱
如何訂閱雜誌?
如果您要訂閱本社系列雜誌或Super 光碟、CD、每月光碟等相關產品,請參考本網站Subscribe區的訂閱辦法 。你可以今天就用網路訂購我們的產品。簡單得很!
我如何延續雜誌的訂閱?
如何由台灣訂閱雜誌寄往海外地區?
訂閱費一樣,但是需依不同地區別另附加郵資。
預知詳情,請洽本社服務專線:(02) 2533-9123。
如何從中國大陸訂閱雜誌?
我既不住在台灣,也不住在大陸,如何訂閱雜誌?
關於產品
我想訂閱,但哪種雜誌合適我的程度?
雜誌內容是否適合預備全民英檢測驗?
是的,我們的編輯再製作內容時考慮了這些考試。大家說英語 Let's Talk in English適合初級程度,空中英語教室 Studio Classroom適合中級/中高級程度,彭蒙惠英語 Advanced適合中高級程度。
講解版、朗讀版、課文精華DVD版內容有何不同?
講解版:
指當月雜誌+Super 光碟 (含當月中英課文、每日教學、課文朗讀、一對一跟讀、測驗,分別新增單字索引或分段講解或角色扮演等功能。)
朗讀版:
是指當月雜誌+課文朗讀CD。
「大家說英語課文精華DVD」版:
指當月雜誌+課文精華DVD(內含每月電視教學課文對話短劇等精采單元。)
關於郵寄/收件
台灣地區訂戶每月何時會收到雜誌?
- 本刊於每月20日前寄發次月雜誌或有聲品,您將於29日前同時收到所有訂閱教材。
- 每月25日以後劃撥,若未註明起始月份者,將自次月寄發。如9月25日劃撥,將在10月29日前收到11月號雜誌。
台灣地區訂戶未收到雜誌怎麼辦?
- 若您29日仍未如期收到次月雜誌時,可以電話(02)2533-9123∕限時信函∕傳真∕E-mail與本社連絡,本社將儘快為您補寄,請於次月10日前聯絡,逾期恕不接受補書。
- 同一地址補書逾三次以上,請更換收件地址或改以掛號郵寄。
其他地區訂戶未收到雜誌怎麼辦?
大陸地區訂戶請洽本社大陸分社,其他訂戶煩洽本社客服專線(02)2533-9123。
掛號要加多少郵資?
項目/郵資 |
一書∕一書一Super光碟或課文CD |
二書 |
每月 |
30元 |
40元 |
每年 |
360元 |
480元 |
地址變更怎麼辦?
請於前月3日前通知本社,並註明更改月份。(逾期則需順延一個月開始更改)。
為了保障您的權益,訂戶姓名不得更改。
更改方式
- E-mail:註明客戶代號、姓名、新舊地址, E-mail 至 service@StudioClassroom.com
- 傳真: 影印封套,並註明新址,傳真至(02)2533-0606
- 郵寄: 請將封套上原地址剪下,貼於明信片上並註明新址。
- 電話通知:請洽 (02)2533-9123