Technical FAQs
How to play WMV files on Google Chrome in Windows 7 ?
If you use VLC player can’t watch Topic Talks, you can install
Windows Media Player HTML5 Extension for Chrome to try again.
- Download the extension from here (right click and "Save Link As...") and save it on your local machine.
- in Chrome, select the Chrome menu/tools/extensions. (view)
- Drag&Drop the extension file on the extensions page. (view) Chrome will ask you to install the extension.
I can't open the sound files to listen to the audio programs. Do I need special software to listen to the programs?
To listen to our programs you first need to have Windows Media Player installed on your computer. If you don't already have a copy of Windows Media Player, click here to download the newest version.
If you are using Mac OS X, click here to download Windows Media Components for QuickTime.
I have Windows Media Player installed and I still can't connect to the audio program. What's happening?
When too many people try to connect through the same Internet site at the same time, network congestion happens. You may also be accessing our site from a location that has a slow connection to the Internet. Since neither of these problems are in your control or our control to fix, we can only suggest you be patient and try to listen again at another time.
Your magazines all have MP3s versions of their daily lessons. Why doesn't your website offer these MP3 files for download?
The size of an MP3 file is simply too large to put on our website. Each MP3 file for a single 30-minute lesson is more than 10 megabytes (MB). Such large files cannot be easily downloaded on most computers. Trying to download these file could take several hours without successful results or could even cause your computer to crash.
I tried to connect to a page on your website and got an "http 404 not found" error message. What's going on?
Broken links are rare on our site, but they do happen. If you cannot access a page, please send a message to webmaster@StudioClassroom.com . If convenient, send us the URL of the page you tried to access. We will fix the error as soon as possible.
Do you have archives of the radio programs available on your website?
Sorry, our radio programs are only available for the current calendar week. If you are looking for copies of old radio programs, you can purchase our MP3s or CD audio discs. E-mail service@StudioClassroom.com to order your copies today!
NOTE:
If you still need assistance with another technical problem, please send your technical questions to webmaster@StudioClassroom.com
技術方面之問題集
如何在Chrome瀏覽器 (Windows) 中觀看wmv檔案?
如果您安裝了VLC player仍然在觀看wmv檔案有問題時,請試試安裝
Windows Media Player HTML5 Extension for Chrome
- 請於這裡下載擴充功能(請按滑鼠右鍵「另存連結為」) ,儲存於您的電腦中。
- 打開Chrome瀏覽器,右上角功能設定鈕選單> 設定> 工具>擴充功能。(圖解)
- 將下載的檔案拖曳至擴充功能頁面安裝(圖解) 。Chrome將詢問您是否安裝此擴充功能。
- 重新啟動Chrome瀏覽器。
我無法打開聲音檔收聽節目,我是需要特別的軟體嗎?
若您要線上收聽節目,您的電腦需要先安裝 Windows Media Player 這個軟體。若您還沒有這個軟體,請至 這裡 下載最新版本。
若您使用 Mac OS X 的系統,請至 這裡 下載QuickTime 所需的 Windows Media 元件。
我已經有了 Windows Media Player 軟體但我還是無法收聽節目之聲音檔,是怎麼回事呢?
若同時有太多的人上同一網站就會有線路擁塞的情形,或者您所藉以連上我們的網站之線路速度比較慢。這些情形並非您所能掌握的,請您耐心等待,或是另外找時間再為嘗試。
貴公司的雜誌皆有MP3版的每日節目,是否可把MP3檔放在網頁上供下載?
MP3檔案的大小過於龐大,我們的網站無法負荷。每個三十分鐘節目之MP3檔就超過10MB,如此龐大的檔案一般的電腦也很難下載。即使下載,可能也要花上幾個小時而徒勞無功,甚至造成當機。
我想連上貴公司的網站,但是卻跑出「http 404 not found」的訊息,這是怎麼回事呢?
我們的網站連線失敗是很少有的,但是仍舊可能發生。如果有哪一頁連不上,請來信至。若是您方便的話,請把網址告訴我們,我們將盡快為您處理。
請問貴公司的網站上是否有廣播教學的資料庫?
備註:
若您還需要其他技術方面的協助,來信請寄至
webmaster@StudioClassroom.com